Shipping policy

Shipping policy

At Motiv, we strive to ensure your order reaches you as quickly and efficiently as possible. Below are the details of our shipping policy:

Delivery Times

  • Cairo & Alexandria: Orders are delivered within 3–5 business days (maximum).

  • Other Governorates: Orders are delivered within 5–7 business days (maximum).

Order Processing

  • Orders are typically processed within 1–2 business days after being placed.

  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Fees

  • Shipping fees will be calculated at checkout based on your delivery address.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number to monitor your delivery status.

Address Accuracy

  • Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders delayed or lost due to incorrect address details.